Privacy Policy

Effective Date: 21/11/2024
Last Updated: January 30, 2026

Wine & Bubbles Now ("we," "us," "our"), developed and operated by TNJ Media, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Wine & Bubbles Now ("App"). By using our App, you agree to the practices described in this policy.

1. Information We Collect

1.1. Personal Information

When you use our App, we may collect:

• Name
• Email address
• Phone number
• Shipping/delivery address
• Payment information
• Account login credentials

1.2. Usage Information

We automatically collect certain information when you use our App:

• Device information (model, operating system, unique device identifiers)
• IP address
• App usage statistics (features used, time spent)
• Location data (if permitted, for delivery services)
• Transaction history

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your wine orders and deliveries
• Provide and maintain our App functionality
• Communicate with you regarding orders, updates, and support
• Improve App performance and user experience
• Send promotional offers and marketing communications (with your consent)
• Ensure security and prevent fraud
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share data with:

3.1. Service Providers

Trusted third parties that assist with:

• Payment processing
• Delivery services
• App analytics and performance monitoring
• Customer support

3.2. Legal Compliance

If required by law or to protect our rights, we may disclose information to authorities.

4. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Account information: While your account is active plus up to 24 months after closure
• Transaction data: As required by South African tax laws (typically 5 years)
• Usage data: Up to 24 months for analytics and improvements

5. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request removal of your data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a structured format

6. Security

We implement appropriate security measures to protect your information, including encryption and secure servers. However, no internet transmission is 100% secure.

7. Age Restriction

Our App is intended for users aged 18 and over. We do not knowingly collect information from minors.

8. Third-Party Services

Our App may integrate with third-party services (payment gateways, maps). Their privacy policies govern their data practices.

9. International Transfers

Your data is processed in South Africa. If transferred elsewhere, we ensure adequate protection.

10. Changes to This Policy

We may update this policy. Changes will be posted here with an updated "Last Updated" date.